General registration

Terms of Application

1. Any type of event change, cancellation, transfer of rights, name changes of applicant for personal reasons after completing application is not allowed. Also, the refund of overpayment/duplicate payment will not be made. In the case of oversubscription, even if the payment for participation fee is completed within the term for payment, there are cases where applications become void depending on their payment dates. In such a case, refunds will be made by the organizer.
2. Regarding reduction of the event size, cancellation, presence, or absence/amount/notification method of participation fee refund and so forth due to an earthquake, windstorm and flood, snowfall, incident, accident, epidemic, etc., the organizer will make judgments and decisions on a case-by-case basis.
3. I have no heart disease, sickness, etc. I will participate in the event paying full attention to my health and doing enough training. I will participate in the event taking full responsibility for possible sickness and injuries, accident, loss of belongings, etc.
4. When the organizer considers my participation to be difficult, I will immediately follow the organizer’s instructions to withdraw from the event. Additionally, I will follow the organizer’s instructions for safety management and event management.
5. When I am injured or developed illness during the event period, I will not object receiving first-aid treatment. I will not question the organizer’s responsibility for the method, developments, etc.
6. Regarding an accident, loss of belongings, sickness, and injuries incurred by myself during the event period, I hold the organizer harmless and will not make any claim against the organizer for compensation for damage, etc. thereof.
7. I understand that the compensation for an accident, sickness, or injuries incurred by myself during the event period will only be made within the scope of the insurance taken out by the organizer.
8. When participant is a minor; family, relatives and guardian have already given their approval for participation in the event.
9. I will not make false declarations about my age, sex, etc., or participate in the event on behalf of any person other than the applicant himself/herself or as a substitute. In the case such an act has been detected, I will obey decisions made by the organizer, such as cancellation of the participation/commendation, disqualification for the next and subsequent events. Additionally, the organizer will not be responsible to provide first aid, a refund, etc., to the person who has made false declaration or run as a substitute runner.
10. I release visual images, photos, articles, records, etc., of the event (including personal information such as my name, age, sex, records, and portrait, contained therein) that I may be reported in, posted on or used in the newspapers, television broadcasting services, magazines, the Internet, brochures, etc. Additionally, I release all rights of postage and usage to the organizer.
11. Entry information is not necessarily translated into languages other than Japanese. As long as there is no false content in the information of the races that are sent or announced, we are not responsible for any damages caused by participating in the races.
12. The receptions, food and beverage booths, race record issuing and other race related services on the days of races are not necessarily provided in multiple languages, or translated into language other than Japanese.
13. When inquiries are made in other languages other than Japanese, it may take longer for us to reply.
14. The treatment of personal information of the applicants for the event will be subject to the rules of the organizer, which are provided for separately.
15. In addition to the above-mentioned Terms of Application, I will comply with the Terms of the Event which are provided for separately by the organizer. (In the case of any discrepancies, the Terms of the Event shall prevail.)
16. How We Use Your Personal Data.
    We collect and use the Personal Data we collect in a manner that is consistent with this Privacy Policy. We may use the Personal Data as follows
    1. Specific Reason.
       If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
    2. Access and Use.
       If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
    3. Internal Business Purposes.
       We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
    4. RUNNET GLOBAL Marketing Communications.
       Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you.
    5. Organizer Emails.
       We allow Organizers to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Organizers and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Organizer. However, Organizers may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Organizer’s behalf. The Organizer and not RUNNET GLOBAL is responsible for sending these emails.
    6. Other Purposes.
       If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.
    7. Aggregated Personal Data.
       In an ongoing effort to understand and serve our Users better, we often conduct research on our customer demographics, interests and behavior based on Personal Data and other information that we have collected. This research is typically conducted on an aggregate basis only that does not identify you. Once Personal Data is in an aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
17. How We Disclose And Transfer Your Personal Data.
    1. No Sale.
       We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below.
    2. Parent Companies, Subsidiaries and Affiliates.
       We may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.
    3. Agents, Consultants and Service Providers.
       We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of RUNNET GLOBAL to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
    4. Organizers.
       When you purchase tickets to, register for or donate to an event through the event page on the Services, we provide the Personal Data entered on the applicable event to the Organizers of such event. It is important that you review the applicable policies of the Organizers event before providing Personal Data or other information in connection with that event.
       Similarly, if you are a member of an Organizer’s organization within RUNNET GLOBAL, your Personal Data will be available to the Organizer and shared with those.
    5. Legal Requirements.
       We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
18. EEA, SWITZERLAND AND UK ONLY

    The EU General Data Protection Regulation (GDPR)

    In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the “GDPR”) becomes effective. The GDPR requires RUNNET GLOBAL and Organizers using the Service to provide Users with more information about the processing of their Personal Data.

    Here is what you need to know:

    • Legal grounds for processing your Personal Data

      The GDPR requires us to tell you about the legal ground we’re relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in Term 16 and 17 above will typically be because:

      • you provided your consent;
      • it is necessary for our contractual relationship;
      • the processing is necessary for us to comply with our legal or regulatory obligations; and/or
      • the processing is in our legitimate interest as an event organising and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).

    • Transfers of Personal Data

      As RUNNET GLOBAL is a registration website, we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.

    • Personal Data retention

      We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
      If you have an account with us, we will typically retain your Personal Data for a period of 90 days after you have requested that your account is closed.
      Your rights.
      Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.
      If you have a complaint about how we handle your Personal Data, please get in touch with us R-bies, Inc. (2-4-12, Jinguumae, Shibuya-ku, Tokyo) privacy@runners.co.jp to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.

    • RUNNET GLOBAL as a data controller and a data processor

      EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process personal data on behalf of other organizations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.

      RUNNET GLOBAL may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.

      For example, if you create an account with us to organize your events, RUNNET GLOBAL will be a data controller in respect of the Personal Data that you provide as part of your account. We will also be a data controller of the Personal Data that we have obtained about the use of the Applications or RUNNET GLOBAL Properties, which could relate to Organizers or Consumers. We use this to conduct research and analysis to help better understand and serve Users of the Services as well as to improve our platform and provide you with more targeted recommendations about events we think may be of interest to you.

      However, if you register for an event as a Consumer, we will process your Personal Data to help administer that event on behalf of the Organizer (for example, sending confirmation, promotional and feedback emails, processing payments, etc.) and to help the Organizer target, and understand the success of, their event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various sales channels, etc.). In these circumstances, RUNNET GLOBAL merely provides the “tools” for Organizers; RUNNET GLOBAL does not decide what Personal Data to request on registration forms, nor is it responsible for the continued accuracy any Personal Data provided. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the Organizer as the data controller, not to RUNNET GLOBAL.